Shipping & Handling
Shipping & Handling Policy
At Serenique, we aim to provide a smooth and reliable shopping experience for all our customers. Please review our shipping and handling policy below:
Order Processing
-
All orders are processed within 1–3 business days after payment is confirmed.
-
Orders placed on weekends or holidays will be processed the next business day.
Shipping Time
-
Standard shipping typically takes 4–12 business days after your order has been processed.
-
Delivery times may vary depending on your location and shipping carrier delays.
Shipping Confirmation & Tracking
-
Once your order is shipped, you will receive a confirmation email with tracking details.
Delays
-
While we do our best to ensure timely delivery, unforeseen circumstances such as customs delays, weather, or carrier issues may extend shipping times.
Questions
If you have any questions regarding your order, please contact us